Careers

About the Role

Auburn Animal Hospital is Hiring a Client Care Rockstar!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience 
• Schedule: 3.5 days per week. Every other Saturday 

Auburn Animal Hospital is looking for a Veterinary Receptionist to join our amazing team! We are passionate about providing the highest standards of patient care and believe that caring for our patients starts with caring for each other. Our goal is to foster a positive, collaborative workplace where everyone feels valued, supported, and inspired to grow.

We pride ourselves on practicing exceptional medicine with exceptional people. At Auburn Animal Hospital, you’ll enjoy consistent scheduling, a healthy work-life balance, and a culture that celebrates your unique awesomeness.

Why You'll Love it Here

• Consistent scheduling to ensure a proper work-life balance
• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways
• Benefits designed to care for your physical and mental well-being
• The opportunity to make a real difference in the lives of pets and their families
• A workplace where your voice matters and your growth is encouraged

What Our Veterinary Receptionits Bring

• Familiarity with veterinary terminology and hospital workflows (preferred)
• Confidence handling high call volume and juggling competing priorities
• Compassionate communication skills, especially in sensitive or emotional situations
• Comfortable collecting payments, processing invoices, and discussing estimates
• Ability to explain basic services, policies, and next steps clearly to clients
• Strong problem-solving skills and the ability to handle client concerns with empathy

What You’ll Do

• Help the team with tasks as needed to keep the day running smoothly
• Manage medical record requests, reminders, and basic administrative tasks
• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

We can’t wait to meet you and welcome you to our team. Apply today!

Diversity, equity, inclusion, and belonging are core values at Auburn Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.